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FAQs
Got questions? We've got answers. Explore our FAQs for quick insights into our processes and how we can assist you in recovering your lost funds. Clarify your doubts instantly.
What is fund recovery and how does it work?
Fund recovery is the process of retrieving money lost to fraud, scams, or unauthorized transactions. Our team of legal experts, forensic accountants, and investigators work together to trace your funds, identify the perpetrators, and use legal channels to recover your money. We employ blockchain forensics for crypto fraud, work with financial regulators for investment scams, coordinate with banks for chargebacks, and pursue civil litigation when necessary. Each case is unique, but our systematic approach has achieved a 94% success rate across all fraud types.
How much does your service cost?
We work on a contingency fee basis for qualifying cases, which means you only pay if we successfully recover your funds. Our fee is typically a percentage of the recovered amount, which varies based on case complexity, amount involved, and jurisdiction. Initial consultations are always completely free with no obligation. For cases requiring significant upfront investigation costs (such as complex international cases), we discuss all fees transparently before proceeding. We never charge hidden fees, and you'll know exactly what to expect from the beginning. Our goal is to make recovery accessible to fraud victims regardless of their current financial situation.
How long does the recovery process typically take?
Recovery timelines vary significantly depending on several factors: the type of fraud, amount involved, jurisdiction, cooperation from financial institutions, and complexity of the money trail. Simple cases like recent credit card chargebacks may be resolved in 2-4 weeks. Standard cases involving forex or binary options fraud typically take 6-12 weeks. Complex international cases with cryptocurrency or multi-jurisdictional elements can take 3-6 months or longer. During your free consultation, we provide realistic timeline estimates based on your specific circumstances. We prioritize rapid action in all cases, as early intervention significantly increases recovery chances.
What types of fraud do you handle?
We handle virtually all types of financial fraud and scams. Our specialized teams cover: Cryptocurrency fraud (Bitcoin, Ethereum, altcoins, exchange scams, wallet hacks), Forex and CFD trading scams, Investment fraud (Ponzi schemes, fake platforms, securities fraud), Romance and dating scams, Binary options fraud, NFT and DeFi exploits (rug pulls, smart contract hacks), Credit card and payment fraud, Wire transfer fraud, Business Email Compromise (BEC), Real estate and title fraud, Advance fee scams, Tech support scams, Pyramid schemes and MLM fraud, and more. If you've lost money to any form of fraud, contact us for a free assessment. Even if your case seems unique, our diverse expertise often allows us to help.
Can you help if the scammer is in another country?
Yes, absolutely. International fraud recovery is one of our core specialties. We operate in 45+ countries and have established partnerships with law enforcement agencies, legal firms, and financial regulators worldwide. Our global network allows us to pursue recovery across borders, navigate different legal jurisdictions, and coordinate international investigations. We regularly handle cases involving scammers in countries known for harboring fraudsters. While international cases can be more complex and time-consuming, our success rate for cross-border recovery remains strong. We have offices in New York, London, Singapore, and Dubai, giving us strategic positioning across major financial centers and time zones.
What documentation and information do I need to provide?
The more documentation you can provide, the stronger your case. Helpful documents include: All communication with the scammer (emails, text messages, chat logs, social media messages), Transaction records (bank statements, payment receipts, cryptocurrency transaction IDs, wire transfer confirmations), Account information (trading account screenshots, wallet addresses, platform details), Contracts or agreements (investment contracts, terms of service, promotional materials), Identity information about the scammer (website URLs, company names, individual names, contact details), and any other relevant evidence. Don't worry if you don't have everything - we'll guide you through gathering what's needed. Even partial information can be sufficient to start an investigation. Our team is skilled at reconstructing cases from limited documentation.
Do I need to hire a lawyer separately or is legal representation included?
Legal representation is included in our comprehensive recovery service. Our team includes licensed attorneys specializing in financial fraud, consumer protection, and international law. When we take on your case, you gain access to our full legal team without needing to hire separate counsel. We handle all legal aspects including: filing complaints with regulatory agencies, initiating civil litigation when appropriate, coordinating with law enforcement, drafting legal documents and demand letters, representing you in negotiations and settlements, and working with courts across multiple jurisdictions. In some complex cases involving local jurisdiction requirements, we may coordinate with local counsel, but we manage the entire process. Our one-stop-shop approach means you don't need to navigate the legal system alone or hire multiple professionals.
World leaders in financial fraud recovery. We help victims reclaim their lost funds from scammers and fraudulent entities worldwide.
support@justiceaccordgroup.com
+1 (123) 456-7890
Services
Offices
Bahnhofstrasse 100, 8001 Zürich, Switzerland
22 Bishopsgate (EC2N 4BQ) London UK
11 Broadway, New York, NY 10004
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